NACSW Online Continuing Education

Creating a Compassionate Organization through Servant Leadership
Length: 2.0 CEUs
Primary Audience:
  • Social Workers, Organizational Leaders
  • Students
Practice Level(s):
  • Intermediate
  • Advanced

Training Format: Video-based
Number of CE Hours: 2.0

Hugh Drouin, Ph.D. 
Registration FEES

Current Member Rate
Non-Member Rate

There is much loneliness and isolation today in organizations. We have forgotten how to connect more meaningfully with each other at work. The creation of deeper relationships at work leads to stronger emotional and spiritual health for its members. Through music, story, the principles of Servant Leadership, and other healing principles, this workshop emphasizes the importance of creating a climate of nurture and compassion in an organization.


  • Administration and Work with Organizations

Sample Content

Learning Objectives
As a result of this training, participants will be able to:

1. Describe the importance of working in nurturing, life giving organizations for their personal and professional growth and development

2. Articulate 2-3 strategies for becoming more authentic, courageous and compassionate leaders in their own organizations

3. Define servant leadership and the contribution it can make to creating a climate of nurture and compassion in an organization



As Commissioner of Social Services, Dr. Drouin has led the largest department in the Regional Municipality of Durham in Ontario, Canada for the last decade. He has led this social service organization with over 1700 staff and budget of 250 million through several major organizational cultural shifts. This Department was recently designated by Excellence Canada as a world class organization because of its excellence and innovation. Dr. Drouin has been an NACSW member for over 30 years and served on the Board of Directors of NACSW in the early 1990's.

CE Accreditation Information

NACSW, provider #1078, is approved as a provider for social work continuing education by The Association of Social Work Boards (ASWB), phone: 800-225-6880, through the Approved Continuing Education (ACE) program valid 1/27/18 – 1/27/21. NACSW maintains sole responsibility for the program. The North American Association of Christians in Social Work (NACSW) is also recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0479. Social Workers will receive 2.0 continuing education clock hour(s) for participating in this training. It is the responsibility of participants to contact their licensing boards to verify that this training, as a distance education session, meets their jurisdictional standards for continuing education credit and/or licensure renewal.

Requirements for Earning Continuing Education Contact Hours

Requirements to earn continuing education contact hours for home-study courses include: a) engaging with all the required materials provided by this training; b) completing and submitting an on-line evaluation of this session; c) receiving a grade of 80% or better on the “open-book” post-workshop quiz. Session participants who meet these three requirements will receive a continuing education contact hour certificate from NACSW on-line immediately following their completion of this course.

Registration Fee and Refunds

The registration fee covers engaging in all the required materials provided by the on-line training as well as costs associated with maintaining the website which supports the training materials, as well as CE certificate administration. Refunds, minus a $25 administrative fee, are available upon request within 15 days of purchasing/enrolling in a training. No refunds or exchanges are available once the training quiz has been opened.

Grievance Procedure

Any individual who has a complaint regarding any aspect of this training should communicate in writing to the executive director of NACSW within 30 days after having completed the training. The executive director will conduct a review and respond in writing within 30 days of receiving this complaint. For more information, contact the NACSW office at or 203-270-8780.

Request for Accommodations

Please contact NACSW at, or 203.270.8780 if you would like to request a special accommodation.


Because this is a home study training session, there is no direct contact and/or communication between the individual taking this training and the session speaker. Interactivity for this training consists of the interaction between a person registered for this training session and the materials and content offered in this session.

Contact Information

If you have questions pertaining to the content of the training (session content, outline, content level, continuing education contact hours, etc.), contact or 203.270.8780. You will receive a response within 24 hours. If you are in need of technical support, send an email to You will receive a response from the program's technical support manager within 8 hours, 7 days a week.