NACSW Online Continuing Education

Ethics and the Office: Swimming in Deep Waters
Length: 2.0 CEUs
Primary Audience:
  • Social workers
  • related professionals
  • clergy
  • students
Practice Level(s):
  • Basic
  • Intermediate

Training Format: Video-based
Number of CE Hours: 2.0

Amber Residori, MSW 
Registration FEES

Current Member Rate
Non-Member Rate
Course Outline

As social workers we are called to the helping profession because we are compelled to action, to seek justice, and to speak for those who have no voice.

This seminar is designed to evaluate the stereotypes of our profession, the power of personal self-care, and the longevity of our careers. We will examine the NASW Code of Ethics related to teamwork, collaboration, respect, resolving disputes with colleagues, and preserving the integrity of our profession. We will take a personal inventory of our strategies for resolving conflict and leave the training with a refreshed plan to positively impact our health, our families, our teams and our relationships.


  • Social Work Ethics, Values, and Professional Relationships
  • Administration and Work with Organizations

Sample Content

Learning Objectives
As a result of this training, participants will be able to:

1. Describe the social identity of social workers and the helping profession.

2. Evaluate your own ability to provide personal self-care and how this impacts you, your team and your personal life.

3. Articulate the expectations for working with teams as identified in the NASW Code of Ethics.


Click on the "showDOC" button in the Course Outline section (above) to view the training PowerPoint.


Amber Residori, MSW, is the chair of the Department of Social Work and Criminal Justice at Olivet Nazarene University. She became certified as a Licensed Clinical Social Worker in 2002. Her professional experience includes extensive work in residential treatment settings with youth and adolescents who have severe emotional and behavioral disorders. She particularly enjoys working comprehensively in developing and teaching others in the art of group therapy, milieu management, leadership, building and maintaining a healthy culture, and cutting-edge treatment interventions with difficult populations. As an administrator, she has had extensive experience in strategic planning, budgeting, employee recruitment, training and development.

Professor Residori enjoys opening new programs from the ground up and has accomplished this in a variety of settings, including: an outpatient practice for sexual offenders, a healthy-touch/anger management curriculum for elementary and high school settings, various new residential treatment programs, a transitional living program, and acute inpatient psychiatric hospital programs. She has also worked in a hospital setting in the neurological rehabilitation of head trauma and coma patients.

Professor Residori has presented on working with specialized populations in residential settings, team building, and psychiatric disorder for many local conferences and seminars, as well as at national level trainings.

CE Accreditation Information

NACSW, provider #1078, is approved as a provider for social work continuing education by The Association of Social Work Boards (ASWB), phone: 800-225-6880, through the Approved Continuing Education (ACE) program valid 1/27/18 – 1/27/21. NACSW maintains sole responsibility for the program. The North American Association of Christians in Social Work (NACSW) is also recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0479. Social Workers will receive 2.0 continuing education clock hour(s) for participating in this training. It is the responsibility of participants to contact their licensing boards to verify that this training, as a distance education session, meets their jurisdictional standards for continuing education credit and/or licensure renewal.

Requirements for Earning Continuing Education Contact Hours

Requirements to earn continuing education contact hours for home-study courses include: a) engaging with all the required materials provided by this training; b) completing and submitting an on-line evaluation of this session; c) receiving a grade of 80% or better on the “open-book” post-workshop quiz. Session participants who meet these three requirements will receive a continuing education contact hour certificate from NACSW on-line immediately following their completion of this course.

Registration Fee and Refunds

The registration fee covers engaging in all the required materials provided by the on-line training as well as costs associated with maintaining the website which supports the training materials, as well as CE certificate administration. Refunds, minus a $25 administrative fee, are available upon request within 15 days of purchasing/enrolling in a training. No refunds or exchanges are available once the training quiz has been opened.

Grievance Procedure

Any individual who has a complaint regarding any aspect of this training should communicate in writing to the executive director of NACSW within 30 days after having completed the training. The executive director will conduct a review and respond in writing within 30 days of receiving this complaint. For more information, contact the NACSW office at or 203-270-8780.

Request for Accommodations

Please contact NACSW at, or 203.270.8780 if you would like to request a special accommodation.


Because this is a home study training session, there is no direct contact and/or communication between the individual taking this training and the session speaker. Interactivity for this training consists of the interaction between a person registered for this training session and the materials and content offered in this session.

Contact Information

If you have questions pertaining to the content of the training (session content, outline, content level, continuing education contact hours, etc.), contact or 203.270.8780. You will receive a response within 24 hours. If you are in need of technical support, send an email to You will receive a response from the program's technical support manager within 8 hours, 7 days a week.