NACSW Online Continuing Education

Building Resilient Professionals & Organizations: Christian Principles & Workforce Development
Length: 1.0 hour
Primary Audience:
  • Social workers and related professionals
  • social work students
  • human services professionals
  • clergy
Practice Level(s):
  • Intermediate

Training Format: Video-based
Number of CE Hours: 1.0

Gary Anderson, PHD, MSW  
Registration FEES

Current Member Rate
Non-Member Rate
Course Outline

This presentation synthesizes research on resiliency and on leadership and applies this knowledge to individual social workers and human service organizations. Principles of positive workforce development and Christianity will be examined with applications for social work leaders, practitioners and educators. The goal is caring, effective and ethical professionals working in caring, effective and ethical organizations.


  • Human Development, Diversity, and Behavior in the Environment
  • Administration and Work with Organizations

Sample Content


Learning Objectives
As a result of this training, participants will be able to:

1. Describe the conditions that lead to worker burnout and turnover.

2. Summarize the factors that result in worker resilience and effective service delivery.

3. Outline Christian principles and leadership qualities that promote an effective and positive workforce.


Outline: Topics to be addressed and timeline within the 45 minute presentation.

  • Introduction: the Lucas legacy (5 min)
  • The importance of the workforce (5 min)
  • Preparing BSW and MSW students for effective service in child welfare (10 min)
  • Strategies for addressing burnout and turnover (10 min)
  • Strategies for promoting compassion and resilience (10 min)
  • The role of the Christian educator and agency leader (5 min)


  • Johnco, Carly; Salloum, Alison: Olson, Kayla; and Edwards, LaTishia (2014). Child Welfare Worker's Perspectives on Contributing Factors to Retention and Turnover: Recommendations for Improvement. Children and Youth Services Review, 47, pp. 397-407.
  • Holosko, M.J., & Faith, E. (2015). Educating BSW and MSW social workers to practice in child welfare services. In J.S. Wodarski, M.J. Holosko, & M.D. Feit (Eds.), Evidence-informed practice in child welfare (pp. 3-25). Switzerland: Springer International Publishing.
  • Travis, D.J., Lizano, E.L. & Mor Barak, M.E. (2015). 'I'm so stressed!' A longitudinal model of stress, burnout and engagement among social workers in child welfare settings. British Journal of Social Work, Advanced Access -published online March 4, 2015. doi: 10.1093/bjsw/bct205


    Gary Anderson, PHD, MSW is a Professor at the Michigan State University (MSU) School of Social Work. For fifteen years he was the Director of the School at MSU, following his academic appointment at Hunter College in New York City. He has served as the Principal Investigator of a five-year federally-funded Child Welfare Recruitment and Retention grant, and coordinates University Partnership Programs in the federally-supported National Child Welfare Workforce Institute. He received his Bachelor of Religious Education from Cornerstone University (Grand Rapids, MI), MSW from the University of Michigan, and PhD from the University of Chicago, School of Social Service Administration.

    CE Accreditation Information

    NACSW, provider #1078, is approved as a provider for social work continuing education by The Association of Social Work Boards (ASWB), phone: 800-225-6880, through the Approved Continuing Education (ACE) program valid 1/27/18 – 1/27/21. NACSW maintains sole responsibility for the program. The North American Association of Christians in Social Work (NACSW) is also recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0479. Social Workers will receive 1.0 continuing education clock hour(s) for participating in this training. It is the responsibility of participants to contact their licensing boards to verify that this training, as a distance education session, meets their jurisdictional standards for continuing education credit and/or licensure renewal.

    Requirements for Earning Continuing Education Contact Hours

    Requirements to earn continuing education contact hours for home-study courses include: a) engaging with all the required materials provided by this training; b) completing and submitting an on-line evaluation of this session; c) receiving a grade of 80% or better on the “open-book” post-workshop quiz. Session participants who meet these three requirements will receive a continuing education contact hour certificate from NACSW on-line immediately following their completion of this course.

    Registration Fee and Refunds

    The registration fee covers engaging in all the required materials provided by the on-line training as well as costs associated with maintaining the website which supports the training materials, as well as CE certificate administration. Refunds, minus a $25 administrative fee, are available upon request within 15 days of purchasing/enrolling in a training. No refunds or exchanges are available once the training quiz has been opened.

    Grievance Procedure

    Any individual who has a complaint regarding any aspect of this training should communicate in writing to the executive director of NACSW within 30 days after having completed the training. The executive director will conduct a review and respond in writing within 30 days of receiving this complaint. For more information, contact the NACSW office at or 203-270-8780.

    Request for Accommodations

    Please contact NACSW at, or 203.270.8780 if you would like to request a special accommodation.


    Because this is a home study training session, there is no direct contact and/or communication between the individual taking this training and the session speaker. Interactivity for this training consists of the interaction between a person registered for this training session and the materials and content offered in this session.

    Contact Information

    If you have questions pertaining to the content of the training (session content, outline, content level, continuing education contact hours, etc.), contact or 203.270.8780. You will receive a response within 24 hours. If you are in need of technical support, send an email to You will receive a response from the program's technical support manager within 8 hours, 7 days a week.